Payments
Secure Payment
At Neevra, we take your security seriously. We have implemented industry-standard security measures to ensure that your personal and financial information is kept safe throughout your shopping experience.
Payment Methods
We accept the following methods of payment:
- Credit cards: Visa, MasterCard, American Express (Amex), Maestro
- Debit cards: Visa, MasterCard
- PayPal
- Google Pay
- Apple Pay
- MBWay
Please note that all prices on our website are listed in Euro (EUR).
Credit Card Verification
For your protection, we screen credit and debit card orders for potential fraud. Please ensure that your billing and shipping addresses are exactly correct, to avoid delays in order processing. Incorrect information may cause a delay in the processing of your order. Your order may also be delayed if additional verification of billing information is necessary.
Currency Conversion
All prices on our website are listed in Euro (EUR). If you are ordering from outside Portugal, you can choose your local currency from the selector at the top right corner of our website. The website will automatically show you the prices converted to your selected currency. The rate of exchange used for this conversion is updated regularly but may not match the exact rate your bank uses.
Incomplete or Unsuccessful Transactions
If there's an issue processing your payment, we will contact you as soon as possible to correct the problem. You can also reach out to us at info@neevra.com if you experience any issues with your payment.
We reserve the right to change our payment procedures at any time without prior notice to you.
In case of questions or concerns, please contact us at info@neevra.com.